Client: BrainStation
Founded in Toronto in 2012, BrainStation a progressive educational institution that assists professionals develop digital skill sets. In March 2014 they expanded out to other cities including Waterloo, New York, and Vancouver.
Project Brief
When BrainStation first came to Vancouver, they sought me out to take on the role of Lead User Experience Educator. I had already been searching for an opportunity to contributes to the design community by mentoring younger designers, and BrainStation was the perfect way to give back. I have now held the position of lead instructor for three consecutive cohorts.
The course takes place over 12 weeks and covers a broad range of topics, e.g.:
- Design Thinking
- User and Market Research
- Experience Mapping
- Information Architecture
- Interaction Design
- Wireframing
- Prototyping
- Usability
- Critique
Process
My first task with BrainStation was to design a two hour Introduction to User Experience workshop that was accessible to a broad audience. Originally designed as a 24-30 person workshop, I’ve now administered it to workshops with over 70 attendees.
The course syllabus is setup at a high-level and meant to be supplemented with an educator’s personal experience and examples. Early on during my first cohort, I realized that the initial curriculum provided by Toronto didn’t quite suit the needs of Vancouver students. The majority of my students came from smaller product companies, agencies, or startups, and the order and content of the curriculum needed to reflect this. Educators in Toronto saw the changing need for this and have since taken on many of my suggestions and integrated them into the base curriculum.
I’ve discovered a true love of teaching while with BrainStation. Working with students and seeing them learn and grow has been one of the most rewarding experiences I’ve ever had. I’ve also learned a lot about education, presenting, and thinking on my feet, all of which have helped me in my work with clients.
Results
BrainStation periodically requested students to supply feedback on the course to date and educators. My average student feedback rating is 4.8/5.